The Knowledge Aware process can match people to the learning opportunity. It’s a similar machine AI process that the learning opportunity is identified. When you have units of knowledge published, knowledge is being reused, and context is being captured, this allows learning opportunities to identified through machine learning. It identifies issues and who were involved, to locate candidates on who should be involved.
To learn more about this, watch the “Creating a Learning Organization through AI” webinar at https://www.youtube.com/watch?v=AhijsXQfujs&feature=youtu.be