The Document-Centric approach is the most common Knowledge Management approach. It is when experts write down what they know, and they store it in a document vault. Users find the knowledge by searching for it in a search engine.
The Seven Failure Modes of the Document-Centric Approach infographic will show you:
- The top failures modes of the document-centric approach
- Why organizations fail when using this approach
This resource is restricted for members of the International Knowledge Aware Association only. Please log in or register as an IKAA member to gain access.