The Knowledge Aware Maturity Model is a tool to help your organization understand where they are in terms of becoming ‘Knowledge Aware,’ and learn the areas that can be improved. The maturity model is focused around four distinct areas, which include:
The Scope of Enterprise Engagement
Are there naturally occurring communities with knowledge (Technical Specialists, Groups, Organizations)? Is the knowledge shared across the enterprise?
Is the knowledge retained? Is the knowledge structured for reuse?
Is compliance with knowledge assessed (use of Assessment Controls)?
Organization Demand and Health
Is the organization (leadership) committed to knowledge management? Is it institutionalized and self-sustaining (bottom-up driven)? Is the data being used (Vitality, Timeliness, Published)?